Major Claims Recovery and Management

Since its earliest days, IBH has specialized in major claims handling across the Middle East. Offering a complete client assistance and management service, our experts have successfully supported various organizations with some of the largest and most sophisticated losses over the last 30 years. In property claims across the GCC alone, our group has successfully handled and recovered over 1 Billion USD on behalf of our clients.

A full claims management service from collation of evidence through quantification and presentation to negotiation of settlement is offered. IBH Claims Division works with and offers:

  • Step by step guidance through a serious loss
  • Forensic Evidence
  • Treatment of salvage
  • Claim formulation and presentation
  • Liaison with adjustors and insurers
  • Business interruption monitoring and evaluation
  • Increased cost of working measurement
  • Examination of documents and evidence of causation
  • Damage assessment and management
  • Scheduling and management of reinstatement works, fast tracking, supply scheduling
  • Negotiation settlement
  • Information arbitration between insurers and insured
  • Cargo Recoveries: A specialist service for the recovery of major cargo loss or for an insurer’s portfolio can be offered. It includes surveys and investigations, negotiation with various entities such as ship owners, P&I Clubs, insurers, charterers, surveyors, lawyers, etc.