Program administration and Servicing

The day to day management and administration of multi-dimensional insurance programs can be an intimidating proposition. Larger programs spread across different territories and continents, various insurance lines, and a range of risk requirements.

IBH invests heavily in the provision of its support services to ensure the best quality of service and support for its clients. Supported by unique and progressive tools and expertise, IBH boasts one of the highest retention ratios of brokers operating across the Middle East. Some of the key elements leveraged by IBH include:

  • Quality Control mechanisms
  • A unique and progressive servicing team structure and culture
  • IBH E-services Platform
  • Program Tracking
  • Multi-Dimensional service commitments